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Privacy policy

This policy explains how Bodog Casino Canada collects, uses, stores and protects your personal data. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) — Canada's federal privacy legislation — and with the privacy framework of our Curacao licensing jurisdiction.

1. Who is the data controller?

The data controller is Connaught Media B.V., the operating company behind the Bodog Canada brand. Contact: privacy@bodog-casino-ca.net.

2. What data we collect

  • Identity data — name, date of birth, government-issued ID details for KYC verification.
  • Contact data — email address, postal address, phone number.
  • Financial data — payment method details (last four digits of cards, Interac email, crypto wallet addresses), transaction history.
  • Account data — username, password (hashed), preferences, marketing opt-in status.
  • Activity data — game session logs, wagering history, login times, device fingerprint, IP address.
  • Technical data — browser type, operating system, screen resolution, cookies.
  • Marketing data — communication preferences, promotional opt-ins.

3. Why we collect it (lawful purposes under PIPEDA)

  • To provide the service — running your account, processing deposits and withdrawals, executing wagers.
  • To comply with law — KYC, anti-money-laundering checks, age verification, regulatory reporting.
  • To protect the service — fraud detection, bonus abuse prevention, responsible gambling monitoring.
  • To improve the service — analytics on which games perform, which payment methods are most used.
  • With your consent — marketing communications, promotional offers.

4. Who we share it with

We do not sell your personal data. We share it only with:

  • Payment processors (banks, Interac partners, crypto on/off ramps) to execute your transactions.
  • Game studios (Microgaming, Real Time Gaming, Betsoft, Rival, Evolution Gaming) to provide the games you play.
  • KYC and anti-fraud providers to verify identity and detect suspicious activity.
  • Licensing regulators when legally required (Curacao Gaming Authority, FSRC Antigua).
  • Canadian authorities when required by law (FINTRAC for AML, CRA for tax matters where applicable).
  • Our hosting and IT infrastructure providers, under contractual confidentiality obligations.

5. Where we store it

Your data is stored on secure servers in jurisdictions where Bodog operates (primarily Europe and the Caribbean). Where data is transferred outside Canada, we ensure equivalent protection through contractual safeguards and the standards required by PIPEDA.

6. How long we keep it

Account data and transaction records are retained for the period required by gambling and anti-money-laundering regulations (typically five years after account closure). Marketing data is retained only while you remain subscribed to communications. KYC documentation is retained for the regulatory minimum and then securely destroyed.

7. Your rights under PIPEDA

As a Canadian resident, you have the right to:

  • Access your personal data — request a copy of what we hold.
  • Correct inaccurate or incomplete information.
  • Withdraw consent for marketing or non-essential processing.
  • Request deletion after account closure, subject to regulatory retention obligations.
  • Complain to the Office of the Privacy Commissioner of Canada if you believe your rights have been violated: priv.gc.ca.

To exercise any of these rights, contact privacy@bodog-casino-ca.net. We respond within 30 days.

8. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, measure site usage and serve relevant promotional content. You can manage cookies through your browser settings; disabling them may affect site functionality.

9. Security

Personal data is encrypted in transit (TLS) and at rest. Access is restricted to staff who need it for their role. We test our security continuously and respond to identified vulnerabilities. Despite these measures, no online system is completely impervious; we encourage you to use a strong, unique password and to enable 2FA on your Bodog account.

10. Children

Bodog is for adults aged 19+ (18+ in some provinces). We do not knowingly collect data from minors. If you believe a minor has registered, contact us immediately.

11. Changes to this policy

Material changes are notified by email and posted on this page. Routine updates (clarifications, format changes) are made without notification.

Last updated: 25 June 2026.

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